There are two ways you can reach us in case of an emergency.
1) We will give you access to a 24×7 helpline once you are onboarded. You can reach out to this number at any time of the day to report an emergency.
2) You can reach out to your family care manager during the hours of 9 am to 6 pm PST for a guaranteed response. The preferred method of reporting the emergency would be the 24×7 helpline.
