1) Our onboarding process is designed to understand your parents and their needs better. We will request crucial information, such as your go-to healthcare ecosystem (regular doctors, chemists, etc), health care records from the last 6 months, and contacts of your emergency support system in the city (friends, relatives). We will also aim to understand your parents health conditions, if any, as holistically as possible.
2) Please rest assured, we will ONLY contact your emergency contacts or Next of Kin in case of a medical emergency.